Terms & Conditions

General Information

Our objective is to offer you complete satisfaction with your order and the service we provide. When you place an order online with us you do so in the confidence that the terms and conditions outlined apply and by placing an order with us, you are agreeing to accept these terms and conditions. The terms do not affect your statutory rights.

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when they are placed on the Website and should be read on each occasion you use the Website. Continued use of the Website signifies your acceptance to be bound by the latest terms and conditions.

Payment & Prices

We accept payment with debit and credit cards via secure gateway, PayPal or Cheque (Goods will not be despatched until the cheque has cleared).

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for the value of the goods until they are despatched to you. If you have out of stock items on your order we will despatch the in stock items and the out of stock items will follow.

Content & Copyright

We have made every effort to ensure that the information provided on the Gifts Plus Wooden Toys website is as accurate as possible. In particular, that all details, descriptions and prices of products shown are correct at the time of publishing. However, errors do sometimes occur and if we discover an error in the price or description of a product you have ordered, we may cancel your order and contact you to ask whether you wish to continue with your order at the correct price or cancel it.

We have tried to display all colours accurately but browser software and monitor displays may sometimes cause colour variations and we cannot be responsible for any discrepancies between the image and the actual product.

However, if you wish to return an item for refund or exchange, please send it back unused, in a saleable condition within fourteen days of receipt. (See paragraph “Returns”below)

The content and images of this site including images, designs, logos and text are the copyright of Gifts Plus Wooden Toys. All rights are reserved. The copy, print or download of any of the material on this site for commercial use is totally prohibited. Extracts from the site may be forwarded to third parties solely for personal use and recommendations.


Orders -
When placing an order with Gifts Plus Wooden Toys, you agree that any and all the information given is accurate and complete. All orders are subject to acceptance and product availability.

 -Gifts Plus Wooden Toys shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way. Liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights.

Gifts Plus Wooden Toys takes all reasonable steps to ensure a reliable website service, however we cannot guarantee that your use of this website will be interruption or error free and cannot be responsible or liable to you for any disruption, loss or corruption of any content or material downloaded or transmitted through the website.
We reserve the right to suspend the use of the website at anytime to perform essential maintenance, update information and to remove any inaccurate or unauthorised material.

Returns – Please note all return postage costs are your responsibility. Return to 61New Terrace, Staverton, Trowbridge, Wiltshire, BA14 6NY

If you have returned the Goods to us because they are faulty or mis-described, we will refund the price of the Goods in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us. However please note we cannot accept liability for an Item as faulty until it has been returned to us and we have had an opportunity to inspect it and confirm that it is faulty.

We will refund you on the original method of payment.